Privacy Policy

Section 1 – Information We Collect and How We Use It
When you place an order through our store, we collect the information needed to process and deliver your purchase. This may include your name, billing and shipping address, email address, phone number, and payment-related details required to complete your transaction.

When you browse our website, certain technical information is collected automatically, including your IP address, browser type, device information, operating system, and browsing activity. This information helps us improve website performance, diagnose technical issues, prevent fraud, and enhance your shopping experience.

If you choose to subscribe to promotional emails or newsletters, we may occasionally send updates about new arrivals, special offers, store announcements, or other marketing communications. You may unsubscribe from these messages at any time.

Section 2 – Your Consent
How Consent Is Provided
By submitting your personal information during checkout, creating an account, requesting customer support, arranging shipping, processing a payment, or requesting a return or refund, you authorize us to collect and use your information solely for those requested services.

If we would like to use your information for purposes beyond fulfilling your order, including promotional marketing, we will request your permission whenever required by applicable law.

Withdrawing Consent
You may withdraw previously granted consent for marketing communications or other optional data processing at any time by contacting us at storeemail. Please note that withdrawing consent does not affect information we must retain to complete existing transactions, comply with legal obligations, or resolve disputes.

Section 3 – When Information May Be Shared
We do not sell your personal information. However, we may disclose information if required by applicable laws, court orders, governmental requests, or when necessary to protect our legal rights, investigate suspected fraud, enforce our Terms of Service, or safeguard our customers, employees, or business operations.

Section 4 – Our Store Platform
Our online store is powered by Shopify, which provides the ecommerce infrastructure that allows us to sell products and manage customer orders.

Information stored through Shopify is maintained on protected servers utilizing multiple security measures designed to safeguard customer information.

If you complete your purchase using Shopify's supported payment services, payment information is processed using encryption that complies with Payment Card Industry Data Security Standard (PCI-DSS) requirements. Payment information is retained only as long as necessary to complete the transaction or satisfy applicable legal obligations.

Additional details regarding Shopify's practices are available within Shopify's Terms of Service and Privacy Policy.

Section 5 – Third-Party Service Providers
To operate our business efficiently, we work with carefully selected third-party companies that provide services such as payment processing, shipping, analytics, fraud prevention, email communications, customer support, and website functionality.

These service providers receive only the information necessary to perform the services requested on our behalf and are expected to protect your information in accordance with their own privacy practices and applicable legal requirements.

Some providers may operate from countries different from your own. As a result, your personal information may be processed under the laws of the jurisdictions where those providers conduct business.

When you leave our website or interact with third-party websites, applications, or services through external links, your use of those services becomes subject to their own privacy policies rather than this Privacy Policy.

External Websites
Our website may include links to other websites for your convenience. Since we do not operate those websites, we encourage you to review their privacy policies before providing personal information.

Analytics Services
We may use services such as Google Analytics or similar analytical tools to understand visitor activity, measure website performance, identify popular content, and improve the overall functionality of our store.

Section 6 – Protecting Your Information
We use commercially reasonable administrative, technical, and organizational safeguards to protect personal information against unauthorized access, disclosure, alteration, misuse, or destruction.

Payment information submitted during checkout is encrypted using Secure Socket Layer (SSL) technology and processed through encrypted systems that comply with recognized payment security standards, including PCI-DSS where applicable.

Although we continually work to safeguard customer information, no online transmission method or electronic storage system can guarantee absolute security.

Section 7 – Cookies and Similar Technologies
Our website uses cookies and comparable technologies to operate properly, remember your preferences, maintain shopping cart functionality, improve website performance, measure visitor activity, personalize content, and support marketing efforts.

Some cookies are placed directly by us, while others may be provided by trusted partners that help us operate our website, analyze usage, or deliver relevant advertising.

You may control or disable cookies through your browser settings. Please note that restricting certain cookies may affect website functionality and prevent some services from operating correctly.

If available, you may also manage cookie preferences using the cookie banner displayed when visiting our website.

Section 8 – Updates to This Privacy Policy
We may revise this Privacy Policy from time to time to reflect changes in our business practices, legal obligations, technologies, or services. Any updated version becomes effective immediately upon publication unless otherwise stated.

Whenever significant changes are introduced, we will take appropriate steps to notify customers when required by applicable law. Continued use of our website after revisions have been posted constitutes acceptance of the updated Privacy Policy.

If our business undergoes a merger, acquisition, reorganization, or transfer of assets, customer information may be transferred to the successor organization as part of that transaction, subject to applicable privacy laws.

Customer Support Hours:
Monday to Friday:
10:00 AM to 7:00 PM EDT

Store Name: By Will Skin
Email: support@bywillskin.com
Contact Form:
Click Here

Business Address:
555 Boxwood Ln
Carlisle
PA 17015
United States